Terms and Conditions
Effective date: January 1, 2017
Free Online Checkup: Satuit4me offers a free online checkup service at no cost to (you) the client.
Free Repair Estimate: Satuit4me will always provide you with a free repair estimate (via email or verbally over the phone) for final repair costs. Once the estimate for repair costs is approved by you, Satuit4me will proceed to schedule a repair at a rate previously discussed and agreed upon. All repair estimates are valid for up to 30 days.
Payment: Satuit4me may optionally request an authorization for the full amount of the repair to be placed on a valid credit card prior to or during the support session. Satuit4me may also send the client a payment request for any repair costs in the form of an invoice payable in full by a valid credit card or PayPal within 15 days (NET 15).
No-Fix No-Fee: If a successful repair is not possible or you are not happy with the repairs performed by Satuit4me you will not be charged any fees.
Accepted Forms of Payment: Payment for service(s) may be authorized or secured by using a valid credit card or PayPal prior to, during, or after a remote support session. Satuit4me also accepts checks. Cash is welcome from local area clients only.
Late payment fee(s): All un-paid invoices past due 15-days will be assessed a 5% late fee compounded every 15-days.
Time to complete repair(s): Although Satuit4me will make every attempt to complete all repairs in a timely manner, troubleshooting issues may be a time consuming process and you will only be charged a flat rate previously discussed and agreed upon and not by the time required to complete the repair. If Satuit4me is requested or required to conduct further research on a specific issue in order to complete the repair, you will not be billed for this additional research time.
Additional assistance and recommendations: Satuit4me reserves the right to recommend another computer repair service or company if the troubleshooting requires the assistance of another computer repair service or company to assist with the completion of the repair. You can optionally contract with the other computer repair service or company separately. You may be billed separately by the other computer repair service or company. Satuit4me will not be held responsible for the repairs performed by the other computer repair service or company.
Software used during repair(s): Satuit4me may install any program(s) required to assist with the troubleshooting or repair of your computer. Some programs do not work on all computer systems. If Satuit4me installs a program for you and you have problems with it, Satuit4me will uninstall it at no additional charge, but will not give continued support on the product. Regular repair and support rates will apply.
Loss of data: You certify that you will indemnify and hold harmless Satuit4me for any and all data or software that may be lost or erased, as well as for any consequence of the erasure or loss of that data or software. Although Satuit4me will take every precaution to preserve all data and software on the computer, you acknowledge that occasionally erasure or loss of data or software will occur and the operating system may be compromised and rendered un-useable.
Backup prior to repair(s): Due to the requirements of the repair, it is strongly required that you back-up your data and documents prior to the repair. Satuit4me does not – and- will not back up your computer’s private data or documents on servers, computers, or any electronic devices located at Satuit4me.
Backup training available: If you require training in backup methods and procedures, Satuit4me will provide that training to you at an additional flat rate of $49.95 plus any additional costs to cover optional back-up software, service(s), and/or hardware. You further agree to indemnify and hold harmless Satuit4me for any and all hardware or software malfunctions or accidents that may occur before, during or after work is performed on Client’s computer, and for any results thereof.
Virus Removal: You also certify that you will indemnify and hold harmless and will pay for added support to Satuit4me for any software repairs necessary after a virus has been detected and removed off a computer. Viruses in a computer can cause many problems, Satuit4me cannot control what or how the virus affected the computer before or after the removal.
30 Day guarantee on virus/malware removal: Satuit4me has a 30 day guarantee on virus/malware removals. If within 30 days you suspect you have an instance returning, please call Satuit4me: 339-526-4593 immediately. If after 30 days and you have a returned infection, we will discuss what antivirus or antimalware service/products you purchased and decide on the best level of support. There is no guarantee or warranty that a virus will never get through any product either purchased by Satuit4me or any other brand you buy online or off the shelf.
Confidentiality Agreement: Any private information stored on your computer or viewed by a support specialist(s) at Satuit4me during a remote support call will be held confidential unless required by law. Any private or personal information provided to Satuit4me will be kept confidential.
72-hour guarantee on all repairs (3 business days): If you believe that Satuit4me was unable to solve your problem or do the work that we promised to do, you may contact Satuit4me for a refund of any fees that you have already paid for such deficient technical support services. We will refund fees provided Satuit4me receives your request within seventy-two (72) hours (3 business days) after the completion of the deficient technical services. Satuit4me also provides up to 72-hours (3 business days) of no-charge phone, Live-chat, and remote support after each repair. Satuit4me reserves the right to request additional information from you, or reject the request for a refund, if Satuit4me reasonably believes that a refund request is abusive.
Satuit4me may occasionally modify these terms and conditions. If we make changes to these terms and conditions, we’ll notify you about any changes, either by posting an update on the Satuit4me website (https://satuit4me.com) or by sending you an email. New versions of the terms and conditions will never apply retroactively and we’ll tell you the exact date they go into effect. If you keep using Satuit4me’s services or our website (https://satuit4me.com) after a change, that means you accept the new terms.
Contacting Us:
If there are any questions regarding these terms and conditions you may contact us using the information below.
Mail:
Satuit4me
24 standish ave
Scituate, MA 02066
Email: Contact Us
Phone: 781-544-4577
Privacy Policy
PRIVACY POLICY
Last updated April 06, 2018
satuit4me (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.satuit4me.com including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Facebook Permissions
The Site may by default access your
Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the
Facebook Permissions Reference page.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
● Administer sweepstakes, promotions, and contests.
● Create and manage your account.
● Deliver targeted advertising, coupons, newsletters, and promotions, and other information regarding our website and mobile application to you.
● Email you regarding your account or order.
● Increase the efficiency and operation of the Site.
● Notify you of updates to the Site.
● Offer new products, services, and/or recommendations to you.
● Perform other business activities as needed.
● Request feedback and contact you about your use of the Site.
● Resolve disputes and troubleshoot problems.
● Respond to product and customer service requests.
● Send you a newsletter.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Online Postings
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
TRACKING TECHNOLOGIES
Internet-Based Advertising
Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the
Network Advertising Initiative Opt-Out Tool or
Digital Advertising Alliance Opt-Out Tool.
Website Analytics
We may also partner with selected third-party vendors, such as Cloudfare, Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, If you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
THIRD-PARTY WEBSITES
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.
GOOGLE MAPS
This website uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
satuit4me
24 standish ave
scituate, MA 02066
United States
Phone: (781) 544 – 4577
